Crowd control
I volunteered to help manage huge crowds of people at a conference today. Basically, I stood around for hours wearing a bright yellow shirt and directing people to stay in line, behind dividers, not run, and so forth. Even though it involved waking up at 5 AM, I tend to volunteer because you get to meet people, because it’s a break from sitting in front of a computer, and also because it forces you to act in a different way (than how I normally do). It’s fun.
In some ways, it was like the Stanford Prison Experiment, especially when you’re trying to contain 500 hungry, restless college students in an enclosed space. The worst part was trying to herd 4,000 engineers into an auditorium within a fixed timeframe. In my ideal world, people would recognise the situation (”we need to pack this auditorium so please move to the middle of the row and fill up all the seats”) and comply without being told. In the real world, as I discovered, people claim edge seats and refuse to move, even when asked. They make up the worst excuses, too, and glare at you like you’re asking them to give away some sort of entitlement.
It really seems that writing software — i.e. moving bytes and pushing pixels — is easier than managing crowds of people. These weren’t even angry people.
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